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I took my BMW to Bosch on Republic Road in Randburg. I took my car in, intact, and drivable. They not only ensured that my car is no longer drivable - no fault of my own. They also changed their quotation a few times as they had no idea what they were doing. I had to eventually pay R33k so that they can release my car, this after they quoted me R100k to "fix (no guarantee that the fix will be made, as per them)" the car and if I did not pay this amount, they will not reassemble the vehicle. Note to say that I did not sign an agreement to disassemble, nor did they notify me that once disassembled, they will not put the car back if I did not do the repairs with them. They only told me that they will not reassemble, after they have disassembled, and will not reassemble if I did not do the repairs with them. This is utter unprofessionalism and an utter ripoff, and I hope that anyone who wants to take their car to them do so with caution. Needless to say, I have to now take my car to another repairer which I can trust. At the very least, they should have given me back the car in the state in which it was in - drivable. They utterly refused to do this and told me in no uncertain terms, that they will only put the car back if I do repairs with them. I have reported this to MIOSA and will report on any other platform that I can until this is rectified or the money which I have paid for incomplete repairs be refunded.

20 Dec 2021